
Want to see Elton John on Mom's Weekend? Unless you have
a crap load of money, you probably are like the majority of WSU students and won't be going. It is hypocritical for this to be promoted as a Mom's Weekend event, yet there is no special preference given to WSU students or their mothers, while scalpers run rampant charging ridiculous prices on the Internet. I know their were of people who were online at exactly 10 am, calling continuously for 3 hours, and waited in line at Beasley but were still unable to get tickets. Ticketswest claims their server only went out for 6 minutes during that time period. In reality, the online ticketing system was down for much longer than this. Any time there is large demand for a concert or event this is likely to happen, but it doesn't help that
WSU recommended to students that "going online at www.ticketswest.com will give you the best opportunity to purchase tickets..".
It also says on the Beasley website and releases from Ticketswest that "TicketsWest is pleased to have assisted the Beasley Performing Arts Coliseum in
selling out the Elton John performance scheduled for April 12, 2008." Hey, at least you don't have to rub it in that you screwed thousands of students and their Moms over. Interestingly enough, when I sent an email Friday to Ticketswest, I received this message:
"We're sorry but this onsale generated a tremendous amount of interest, with demand far outweighing availability. Throughout most of the onsale, our web servers experienced over 6,000 concurrent connections. Qwest reported that at one point we had over 5,000 calls per minute running through their circuits to our call center. The TicketsWest ticketing system was fully functional and transacted orders from all sales channels throughout the onsale period. Due to the heavy traffic to the website, on two separate occasions, at 10:21 AM and 11:12 AM respectively, TicketsWest engineers displayed the TicketsWest maintenance page for a period of approximately 6 minutes in order to allow existing traffic already on the TicketsWest.com site to complete pending transactions.
Funny, that's exactly what it says on the Beasley website with "I'm sorry" added to the beginning. Thanks for the shit customer service Ticketswest. There are rumors of a possible second Elton John concert in Pullman, but I think that has the same chances of Oregon State winning the Pac-10 in basketball.
So what can you do about this? First of all, give all the asshole scalpers on
Ebay and
craigslist a piece of your mind. Second, complain to the people responsible or with power in this situation:
- Michelle Poesy, Mom's Weekend Event Coordinator, michellep@wsu.edu, 509-335-4809
- TicketsWest Corporate Office, info@ticketswest.com, 509-459-6100
- Jack Lucas, President of TicketsWest, jack.lucas@ticketswest.com, 509-459-6100
- Leo Udy, Director of Beasley PAC, udy@wsu.edu, 509-335-3748
- Fran Curtis, Elton John contact at Rogers and Cowan, fcurtis@rogersandcowan.com, 212- 455-8418
- Elson Floyd, WSU President, floyde@wsu.edu, 509-335-6666
***Please be courteous when contacting these people. Do not threaten of harass any of them, as they are trying to do their jobs.***
Finally join the
Facebook group, write a
letter to the Evergreen, and stay tuned to
The Crimson Life for the latest information. Let's show them WSU students, in the words of the great Elton John:
Don't give us none of your aggravation
We had it with your discipline
Saturday night's alright for fighting
Get a little action in
UPDATE:
Here is contact information for the local Spokane news stations (not KAYU)
- KREM 2 - newsdesk@krem.com
- KXLY 4 - News4@kxly.com
- KHQ 6 - q6news@khq.com
There is also an event on Facebook, "
Going To Elton John Without A Ticket". Take a look!
(Image Beasley Performing Arts Coliseum Website)